Manager – Logistics Customer Service

Biography

rhonda-mettey-sm

Rhonda has over 37 years of Transportation Logistics experience. She began her career at Taylor Companies in customer service for the warehouse operations group. She then moved to our Fleet operations and became the Customer Service Manager and later Dispatch Operations Manager. She is currently working for the Taylor Logistics arm of the business in the non-asset based brokerage division as the Operations Manager. Due to her years of her experience she has gained a unique perspective in the transportation industry. She utilizes her problem solving skills, who enjoyment of people and her adaptability to create collaborative partnerships within the multiple divisions of Taylor and her customers.

“Customers are not just our revenue source, but also valued participants in our carrier base. We view them as an integral part of the value added services we provide. We need to partner with them in order to achieve both friendly and quality oriented customer service”.

Rhonda is a member of the Transportation Intermediaries Association and has earned the highest achievement, the CTB (Certified Transportation Broker) as well as Ethics, Refrigeration and Sales and Marketing certificates.

“ Taylor Logistics Inc. is an awesome company to work for as they believe in the continuance of education and training opportunities. I have thrived because of the opportunities and dedication the family owners have bestowed on me throughout my long career. We as a company are striving to become a change maker in the industry due to our high value of safety & compliance, teamwork &collaboration”.

Direct Phone: 513-773-2111
Cell: 513-617-3103
Direct Fax: 513-672-8571

Taylor Distributing

Providing Drayage Services Since 1850